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John Todd has over 15 years of experience in the customer experience and digital analytics field. John'smost recent role is as a Solutions Engineer at Contentsquare, where they help businesses understand user interactions and make data-driven decisions to optimize customer journeys. Prior to Contentsquare, John worked at User Replay as the Director of Customer Solutions and Principal Solutions Consultant, where they provided solutions for analyzing and improving website journeys. John also has experience working at IBM as a Senior Solutions Consultant, focusing on the Tealeaf CX product suite. John's work experience also includes a role as a Senior Solutions Consultant at Tealeaf Technology, where they helped companies optimize their e-business processes. Earlier in their career, they were the Web Analytics Manager at Gold Medal Travel, where they managed online campaigns and used analytics tools to maximize sales. John began their career as a Systems Analyst at Northern Rock, focusing on e-commerce infrastructure. Overall, John has a strong background in customer experience analytics and has consistently driven improvements in digital performance for various organizations.

John Todd attended Newcastle University, but the exact start and end years of their education are not provided. No information is given regarding the degree they pursued or the field of study they focused on.