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Isabelle Johansson

Lead Customer Success Manager EMEA North at ContentSquare

Isabelle Johansson has a diverse work experience in the customer success, sales, and online distribution fields. Isabelle is currently working as a Customer Success Manager at Contentsquare, where they manage and builds partnerships with Nordic clients from various industries. Isabelle'smain responsibility is adapting the Contentsquare solution for seamless online customer experiences. Prior to this, they worked at Amadeus IT Group as a Sales Manager, where they were responsible for driving sales and customer success for Amadeus Hotels in Scandinavia and Poland. At Radisson Hotel Group, they served as an Area Manager for Online Distribution in the Nordics, handling business performance analysis and acting as the main contact for indirect online distribution matters. Isabelle also has experience at Booking.com, where they worked as an Account Manager and Sales Trainer for partners in Stockholm City, as well as an Account Coordinator providing support to accommodation properties. Isabelle began their career at Nordic Choice Hotels as a Sales Coordinator, carrying out various tasks such as hotel reservations, web support, and campaign coordination.

Isabelle Johansson pursued their Bachelor's Degree in Tourism Science Management from Linnaeus University from 2006 to 2009. Isabelle'sfield of study was Business/Commerce, General. In 2008, they had the opportunity to study abroad as an Erasmus student at University College Birmingham. During their time there, they completed business courses focused on e-commerce, public relations, and communication psychology.

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