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Jimmy Forbes is an experienced business operations and strategy professional currently serving as Senior Director of Business Operations & Strategy and Chief of Staff to the CEO at Contentful since August 2021. Prior to this role, Jimmy held various positions at Twilio Inc., including Business Operations Senior Manager, and contributed to SendGrid in multiple capacities, such as Business Operations Manager and Head of Sales Development. Earlier work experience includes roles as a Sales Account Executive at Brightly and Adventure Treks, where Jimmy served as a Mountain Guide. Jimmy holds a Bachelor of Arts in English from The University of Georgia and has pursued a Master of Science in Analytics at the Georgia Institute of Technology, though this degree remains incomplete.