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James Kelly is a skilled Infrastructure Engineer with experience at Content Guru, where James also worked as a Change Engineer and Technical Support Engineer. Prior to this, James held a role as a Customer Service Assistant at Walgreens Boots Alliance, where James was responsible for customer service, stock control, and encouraging customer loyalty. James also gained valuable customer service experience at KFC, where James excelled in delivering fast food orders and promoting sales. James holds a Bachelor of Science (BSc) in Information Technology from the University of Leeds.