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Elle Torres currently serves as the Vice President of Business Development at ContactUs Communications and is the Founder and CEO of Discovery Defined, an incubator focused on enhancing human capital management and business administration methodologies. With extensive experience in strategic advisory roles, Torres has successfully led initiatives in staffing enablement, change management, and customer experience transformation across various organizations, including ProcedureFlow and Veracity Consulting Group. Torres has a strong track record of improving operational performance, reducing turnover, and driving significant ROI through innovative strategies and technology solutions in the healthcare and communication sectors. Educationally, Torres holds a Bachelor's Degree in Business Administration from the Naveen Jindal School of Management at UT Dallas.