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Matthew Dugan has a diverse work experience in various sales and account management roles. Matthew started their career in 2016 as a Sales Manager at NEW PROS COMMUNICATIONS, INC and also worked at Precise Leads as a Sales representative during the same period. In 2017, they joined Richardson Marketing Group as a Sales Executive and worked until September 2018. Matthew then joined SmartFinancial in 2018 as a Sales lead and later transitioned to the role of Account Executive. Currently, they are employed at SmartFinancial as a Stratigic Account Specialist, a position they have held since June 2022.

Matthew Dugan completed their education at Columbus State Community College from 2015 to 2017, earning an Associate's degree in Business. In August 2018, they obtained a certification as a Life and Health Insurance Agent from the Ohio Department of Insurance.