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Jaime Gonzalez has a strong background in quality assurance and customer service. Jaime currently works as a Customer Service Engineer at SmartFinancial, starting in May 2021. Before that, they worked at ISYS Solutions Inc. as a Quality Assurance Specialist from June 2018 to April 2020. In this role, Jaime provided quality control for worker's compensation medical cases, proofread and edited reports, and ensured adherence to guidelines. Prior to that, they were a Quality Control Specialist at loanDepot from September 2015 to June 2018. There, they monitored recorded calls for adherence to regulations and provided feedback to sales personnel. From September 2010 to June 2016, Jaime worked as a Quality Assurance professional at Morgan Drexen. In that role, they monitored calls and reviewed documents for accuracy, providing monthly reports on trends.

Jaime Gonzalez holds a Bachelor of Arts degree in Film Studies from California State University at Long Beach. However, the specific start and end years of their education are not mentioned.