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Susan H. has a diverse work experience spanning over several years. Susan currently works as an Associate Director at Consumer Reports, where they lead digital mobilization and content strategy for advocacy campaigns. Susan has also spearheaded efforts to bring in new members, with a focus on younger and more diverse audiences. Previously, they worked as a National campaign consultant at the National Wildlife Federation, where they created and executed digital content and fundraising strategies for national advocacy campaigns. Susan also has extensive experience at Consumer Reports, where they held roles such as Senior Associate in Advocacy and Fundraising, and Media Director. Susan was responsible for developing and executing digital advocacy campaigns, campaign messaging, branding, and media strategies. Prior to this, they worked as a Legislative Assistant at U.S. Senator Dick Durbin's office and as an Associate Director at the University of San Diego. Susan also has experience in journalism, working as a Metro Editor and Political Editor/Public Affairs Reporter at The Phoenix Gazette, and as a News Editor at The Daily News Sun. Susan also served as an Associate Professor of Journalism at Northern Arizona University.

Susan H. has a Bachelor's Degree in Journalism from Northern Arizona University. Susan also has a Master's Degree in Communication, Journalism, and Related Programs from The Ohio State University. Additionally, Susan has attended the University of San Diego School of Law, but the specific degree and field of study are not provided.