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Vivien Lock is an experienced professional with a diverse background in quality management, IT, and operations within the food industry. Currently serving as the Quality & Compliance Manager at HSH Coldstores Ltd since May 2016, Vivien ensures adherence to various external accreditation requirements and conducts customer and external audits across multiple sites. Previous roles include Project & IT Manager and Head of Operations and Logistics at Visual Foods Ltd, where strategic improvements were implemented to enhance efficiency, and Project & IT Manager at Vision Seafoods Ltd, focusing on ERP software integration. Vivien also held positions at Seagull Foods Limited, XKO Software, CP Computers, and Next Group PLC, accumulating expertise in IT systems management, customer service, and credit administration. Academic credentials include a BSc Hons in Agri Food Marketing & Business Studies from Harper Adams University and a BTEC in Business & Finance from Brooksby Melton College.