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Thandeka Khoza has a robust background in IT service management, currently serving in the IT Service Desk role at Constantia Insurance Company Limited since September 2019. Prior experience includes positions as an IT Service Desk Agent at SITA SOC (Ltd) from July 2018 to September 2019, and as part of the IT service desk team at Pink Elephant South Africa from April 2018 to September 2019. Thandeka's career began as a Service Desk Analyst at the Road Accident Fund, where employment spanned from February 2009 to January 2016.