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Alex Lillo has extensive experience in IT and customer support, currently serving as Manager of IT & Customer Support at Consorci Sanitari de Terrassa since February 2003. Previous roles within the same organization include Assistant Manager of Customer Support and Head Systems Analyst, where responsibilities encompassed server implementation (HP Proliant, HP BladeSystem, Dell PowerEdge, Fujitsu Primergy), backup and storage management (NetApp/HP/Backup Exec), network planning and administration, and oversight of perimeter security and VPN configuration. Additionally, Alex has experience as a Basic Office and IT Trainer and has worked as an IT Consultant as a freelancer from June 2001 to February 2003, as well as in a technical role at ISEZU from January 2000 to February 2002. Alex holds an MCSE degree in Windows 2000 from New Horizons, obtained between 1999 and 2001.