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Danielle Boston is an accomplished Information Technology professional with extensive experience in IT Service Management, Risk and Compliance, and Auditing. Currently serving as the Information Technology Service Management Manager at Connexus Credit Union since November 2023, Danielle previously held the position of Infrastructure Service Delivery & Release Engineering Manager at VyStar Credit Union, where significant process redesigns and governance improvements were implemented. Danielle's background includes roles as an IT Internal Auditor and IT Risk and Compliance Specialist, showcasing a strong focus on regulatory compliance and operational efficiency. A proven Subject Matter Expert in areas such as Change, Problem, and Incident Management, Danielle's educational credentials include a Bachelor of Science in Computer/Information Technology Administration and Management and an Associate of Arts and Sciences in Pre-Law Studies from Florida State College at Jacksonville.