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Paco Chan is a seasoned Project Manager with extensive experience in telecommunications and project management. Currently employed at Connexall since November 2019, Paco is responsible for defining project scope, resource allocation, and task delegation. Previously at NTT America from July 2001 to March 2019, Paco managed high-profile projects with budgets ranging from $100,000 to $1 million, and demonstrated proficiency in customer support, risk mitigation, and issue escalation. Paco's earlier roles included positions as a Senior Project Engineer and Network Engineer, showcasing a strong technical background in service restoration and performance monitoring. Paco holds a Bachelor of Technology in Telecommunication from The City University of New York and possesses certifications in Project Management Professional (PMP), Certified Scrum Master (CSM), and ITIL.