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Anushan Varathananthan is an experienced Project Delivery Manager at Connex Telecommunications Inc. since January 2018, previously serving as Manager of WFO Services. Prior to this role, Anushan worked at Pulse Services Inc. from March 2011 to January 2018, where responsibilities included Project Manager and Tech Team Lead for the development of Contact center and Interactive Voice Response (IVR) applications. Anushan's career began as a Software Engineer at KBO Limited, focusing on innovative IT solutions, and included a role as Research Staff at City University London and a Software Engineer position at TeranetLanka Pvt Ltd, specializing in various programming and development technologies. Anushan holds an MSc in Software Engineering from City, University of London and a BSc in Computer Science from the University of Colombo.