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Anna Rowley serves as the Central Operations Director at Connells Survey & Valuation since February 2020, where responsibilities include leading process improvements, managing performance, and motivating the operations team. Prior to this role, Anna worked as a Business Change Consultant at Connells Group, overseeing a £2M General Data Protection Regulation compliance initiative for over 7,000 employees. Anna's experience includes leadership positions at Equitable Life Assurance Society, Royal Bank of Scotland, Lloyds Banking Group, and HBOS, focusing on driving change, optimizing operations, and managing large teams. Anna holds A Levels and GCSEs from Aylesbury High School.