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Rafael Monesit is a seasoned professional in technical sales, currently serving as Manager of Technical Sales at ConnectWise since March 2019, where responsibilities include leading a team to sell SaaS and cloud-based software solutions while aligning technical capabilities with customer needs. Prior to this role, Rafael held the position of Technical Sales Specialist Team Lead at Continuum and gained valuable experience as an Information Technology Help Desk Analyst at Wipro Limited from 2016 to 2018, where Rafael also functioned as Service Desk Team Manager for Quest Diagnostics. Earlier in Rafael's career, the role of Technical Support Specialist at HP was undertaken from October 2014 to December 2015.