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Athena-Areal A. currently serves as Client Success Lead and previously held the role of Client Success Manager at ConnectOS, where responsibilities include nurturing strong client relationships and ensuring successful solution delivery. Prior experience includes roles at Support Services Group - APAC as Client Services Account Manager, providing comprehensive client support and managing contract commitments, and at HKT Teleservices Philippines as Client Service Associate, facilitating project implementation and client satisfaction. Earlier in the career, Athena-Areal held positions as Duty Manager and Front Desk Associate at Robinsons Land Corporation, overseeing hotel operations and guest services. Academic qualifications include a Bachelor of Science in Tourism Management from Far Eastern University.