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Nicole Archie is a skilled professional with extensive experience in customer service and management across various industries. Currently serving as a Housing Specialist at Connections for the Homeless since September 2023, Nicole previously held roles as an Account Manager at Twitter, where responsibilities included partnering with organizational leaders and leading team meetings. Experience at Yelp as a Customer Success Manager involved addressing client inquiries and solutions, while earlier roles at Uber, PayPal, Grubhub, and Comcast Cable focused on customer service, technical support, and client management. Nicole holds a Bachelor's degree in Political Science and Government from Saint Xavier University and a high school diploma from Crete-Monee High School.