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Joan Hacia has extensive experience in account management and customer service, currently serving as an Account Service Representative at ConnectiCare since June 2014. Prior to this role, Joan worked as a Lender Service Representative at Tandy E Jackson Agency from June 2011 to September 2013, and held the position of Manager for Lender Risk and Insurance Tracking at ISGN between May 2003 and June 2011. Joan began a professional career in sales support at Konica Minolta Business Solutions U.S.A., Inc. from 1989 to 1995. Educational background includes attending Northwest Catholic High School.