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Craig Mitchell has a diverse background in technology and customer service, highlighted by current roles as Operations Trainer and MDM fulfillment technician at Connected Solutions Group, LLC since December 2019. Previous experience includes a technical specialist role at Apple, where troubleshooting and teaching device features were key responsibilities. Craig also served as a product specialist for Whole Foods Market and a sales associate at PANDORA A/S. Early career experiences feature leadership as a shift leader at Cold Stone Creamery and assistance in an electrics shop at James Madison University. Craig holds a Bachelor of Fine Arts in Studio Art-Computer Animation from James Madison University, completed in 2013.