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Vikrant Sharma has held various positions in the tech industry since 2007. Vikrant began their career as a Senior Customer Care Executive at IBM Global Process Services in 2007. In 2010, they joined Dell as a Client Technical Support Associate, where they were responsible for technical troubleshooting of laptops, desktops and printers, as well as sales. In 2012, they moved to Bank of America as a Senior Systems Engineer. In 2014, they joined ConnectAndSell, Inc as an Assistant Manager, where they provided application technical support, assisted peers in different functions on a daily basis, and was involved in process development initiatives and help article creation. Vikrant was also an SME at ConnectAndSell, Inc.

Vikrant Sharma's education history includes completing a BCA in Computer Science from Himachal Pradesh University, Shimla between 2000 and 2003, an Inter in Commerce from Dayanand Public School between 1998 and 2000, and a Matriculation from Dayanand Public School, Shimla between 1987 and 2000. Additionally, they have obtained certifications from LinkedIn in various topics, including Nano Tips on Becoming the CEO of Your Career with Maya Grossman (September 2022), Creative Spark: Grammar Girl, Changing Writing One Word at a Time (July 2020), Communicating with Confidence (July 2019), Critical Thinking (July 2019), Dynamics 365 for Sales Teams (July 2019), Excel 2016: Macros in Depth (July 2019), Excel: Power Pivot for Beginners (July 2019), Having Difficult Conversations (July 2019), Learning Cloud Computing: Cloud Storage (July 2019), Personal Branding on Social Media (July 2019), Salesforce: Dashboards (July 2019), and Six Sigma Foundations (July 2019).