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Karen M. Flores is a seasoned professional with extensive experience in business development, sales, marketing, and project management. Currently serving as the Business Development Manager at Connect Assistance since December 2020, Karen focuses on client-centered innovation in roadside, home, and travel assistance services across multiple Latin American countries. Previously, as the Director of Sales and Marketing at Addiuva, Karen managed project budgets and quality control measures. In earlier roles, including Statistics Project Manager at Instituto de Estadisticas de Puerto Rico and Compliance Specialist at Wireless Idea Corp, Karen conducted detailed analyses and contributed to significant data-driven projects. Karen holds an MBA in Finance from the Inter-American University of Puerto Rico and a Bachelor of Business Administration Degree in Economics from the University of Puerto Rico, Río Piedras.