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Fabiana Leal Pereira, MBA, serves as a Customer Success Manager at New Relic, Inc. and as a Leadership Coach at Torch since 2022. Previously, Fabiana was a Results Coach at Robbins Research International from 2020 to 2022, focusing on helping clients achieve personal and professional goals. Additional experience includes coaching and career transition consulting at Challenger, Gray & Christmas, Inc., and a comprehensive background in IT application support management at Manulife. Fabiana's career also includes roles in incident management at Accenture and project analysis at TOTVS, complemented by an MBA in Project Management from FIAP and a Computer Science degree from Universidade São Judas Tadeu.