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Alexa Maphis is an accomplished professional in the hospitality industry, currently serving as the Customer Operations Team Lead at Confetti since May 2021, after transitioning from the role of Customer Success Assistant. Prior experience includes an internship in Hotel Operations at Southern Hospitality Management & Development Corp. and a position as a Guest Service Agent at Home2 Suites by Hilton. Alexa began their career as a Merchandise Cashier at Insomniac Events and held roles such as FANgineer at The Colonnade Group, Administrator Support at Revology Cars LLC, and Guest Service Representative at Nothing Bundt Cakes. Alexa earned a Bachelor of Science in Hospitality Administration/Management from the University of Florida, completing the degree in 2021.