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Terie Hannay offers more than 20 years of operational experience and expertise in deploying communications technologies including residential, commercial VoIP, and broadband services, as well as regulatory, billing, taxing, business procedures, business processes and provisioning integration.

Terie began her career in telecommunications operations at one of the nation’s early competitive local exchange carriers (CLEC), serving more than one million customers before moving into a customer care leadership role with a top-tier cable provider.

Terie puts her years of experience to work leading Conexon’s telecommunications service and support strategy. She upholds an exceptional reputation among co-ops for her ability to successfully incorporate telecommunications services in their network offerings, with unrivaled expertise analyzing the profitability of voice service for Conexon Connect co-op partners. She also serves as a regulatory, billing and business process support resource to the company’s electric co-op clients.