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Joanne Norris has a diverse and extensive work experience in the field of data architecture, database administration, and performance management. Joanne currently holds the position of Manager Data Architecture & DBA at Conestoga College since 2022. Prior to this, they worked at Economical Insurance as Manager, Middleware/Database/Big Data Admin from 2019 to 2022.

Before that, Joanne worked at The Economical Insurance Group as Service Manager, Middleware / Performance and Capacity in 2012, and as Technical Analyst, Performance and Capacity from 2010 to 2011. Joanne also has experience as a Senior MidRange Specialist at The Cooperators from 2006 to 2010, and as an Analyst at CGI from 2005 to 2006.

Their earliest work experience includes roles at Economical Insurance as a Technical Analyst from 1998 to 2005, and as a Systems Analyst from 1998 to 2001.

Overall, Joanne Norris has demonstrated expertise and longevity in various technical and managerial roles within the insurance and technology industry.

Joanne Norris has a Bachelor's degree in Mathematics from the University of Waterloo. In addition to their degree, they have obtained certifications including the IBM Certified System Administrator - WebSphere Application Server, Network Deployment V6.1 from IBM, and the IT Information Library Foundations Certification (ITIL) from Loyalist College. The specific years of obtaining the certifications are not provided.