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Erin Ross has a diverse work experience, starting in 2009 as a Summer Student at the Ontario Public Service. From 2010 to 2015, they worked as an Administrative Assistant at the same organization. Erin then joined Conestoga College in 2015 as an Administrative Assistant. Later, they moved up to the position of Project Coordinator in June 2016.

Erin Ross obtained a Bachelor of Commerce (B.Com.) degree from Ryerson University, with a duration of study from 2007 to 2011. Additionally, Erin completed a Letter of Accomplishment in Academic Advising Certification at the University of Manitoba, with a completion date in 2017. Erin also obtained a certification in Mental Health First Aid from the Mental Health Commission of Canada in 2015.