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Courtney Isom serves as the Residency Director for PGY1 Community-Based Pharmacy and Pharmacy Operations Coordinator at Cone Health since June 2014. Responsibilities include leading a team of pharmacists and pharmacy technicians, managing pharmacy inventories, and implementing cost-saving initiatives. Key projects involve the Patient Assistance Program, which provided over $1.2 million in free medications to the Greensboro community, and the Medication Access Project, benefitting over 1,000 patients monthly. Prior experience includes roles as a Contributing Faculty Member at Walden University, Executive Float Pharmacist at Target, Clinical Pharmacist Practitioner at Triad Adult and Pediatric Medicine, and Staff Pharmacist at Carolina Apothecary. Educational qualifications include a Doctor of Pharmacy degree from Campbell University and a Community Pharmacy Residency from The University of Georgia.