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Shanker Balakrishnan possesses extensive experience in the government healthcare sector, currently serving as Vice President - Client Partner and Product Strategy at Conduent since January 2017, where responsibilities also include the role of Chief Technology Officer. Previous positions encompass Director Of Client Services at Xerox and Director of Quality Assurance at Aetna. Shanker has a background in health care IT management consulting at HP Enterprise Services and held various roles focused on quality assurance and analysis at ACS, Fannie Mae, and Freddie Mac. Academic qualifications include a Master's degree in Computer Engineering from North Carolina State University and a Bachelor's degree in Electrical and Electronics Engineering from Bharathiar University.