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Bill Dailey has over 25 years of experience in business process consulting and analysis. Bill is currently working at Concurrency, Inc. as a Sr. Business Analyst and Business Process Consultant. Prior to this, they worked at Oakbrook Solutions as a Sr. Business Process Consultant, where they collaborated with business SME's, risk and technology teams to design and map process flows. Bill also advised on user experience and entitlement impact of process changes. Before that, they worked at Signature Consultants as a Business Process Consultant, where they analyzed operational procedures and developed project tracking tools. Bill also worked at Dailey Results as a Business Process Consultant, where they developed new processes for patient scheduling and integrated contracts with major events and product launches. Earlier in their career, they worked at Merrill Corp. as a Sr. Business Process Analyst and held various roles at Xerox and Electronic Data Systems.

Bill Dailey has a diverse education history. In 2012, they attended BPM Essentials and obtained a certification in BPMN Method & Style. In the same year, they also became a Certified BPMN Professional through Bruce Silver Associates. In 2011, they studied Business Process Management - Analysis & Design and Organizational Change Management at BPMInstitue.org. In 2007, they attended Villanova University and earned a certification as a Six Sigma Green Belt. It is known that Bill Dailey holds a Bachelor of Science (B.S.) degree in Computer Science from the University of Maryland, although the specific start and end years are not provided. Additionally, they hold a certification as a Certified Scrum Product Owner (CSPO) from 3Back, obtained in February 2012.