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Ariel C.W. Hung currently serves as the Executive and Head of Technical Support for SAP Concur Spend, a position held since January 2024. Prior to this role, Ariel held various leadership positions at SAP Concur from August 2015 to October 2022, including Vice President of Product Support APAC and Senior Director of Implementation Services. Throughout a career spanning over two decades in the technology and consulting sectors, Ariel has demonstrated expertise in service delivery, customer success, and operational management across Asia Pacific. Previous roles include Director at CXC Global and Regional Consulting Manager at arvato systems, where responsibilities encompassed business development, consulting operations, and strategic project execution. Ariel's early experience includes consultancy positions at Webasto and TRW Automotive, emphasizing ERP system implementation and business process optimization. Education includes a Master of Science Administration from Madonna University and a Bachelor of Arts in Tourism from The World University of Journalism and Communications.