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Helen Ortiz has extensive experience in the insurance industry, currently serving as a Property Claims Adjuster at Concord Group Insurance since June 2019. Previous roles include Claim Representative I at Vermont Mutual Insurance Group, where responsibilities encompassed investigating multi-vehicle accidents, and an Associate Claim Representative at the same company, focusing on adjusting automobile accident claims. Additionally, Helen worked as a Budget Specialist at Verizon Wireless, managing a high volume of purchase orders, and as a Consumer Affairs Representative at Sovereign Health Group, addressing customer complaints and liaising with clients and insurers. Educational qualifications include a Bachelor's degree in Political Science and Government from Johnson State College and an Associate's degree in Accounting from the Community College of Vermont.