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Joann Cooper has extensive experience in the healthcare and customer service sectors, currently serving as a Certified Nursing Assistant (CNA) at Concierge Care since May 2018. In addition, Joann holds multiple roles at the Leesburg Regional Medical Center Foundation, including Case Manager Care Coordinator and Customer Service Patient Liaison, since June 2015. Other positions include PD-VAR Registration Specialist 1 and EVS Tech in the operating room at Central Florida Health Alliance since April 2015, along with previous roles as Regional Sales Director at American Benefit Services, Inc., and Relationship Specialist at South Carolina Federal Credit Union. Joannā€™s career also includes a significant tenure as Managing Partner at Benefits Management Associates, Inc. from May 2000 to April 2012. Education was pursued at Ivy Tech Community College-Northeast.