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Michelle Edwards has a diverse work experience spanning over several industries. Michelle started their career in 1989 as a Sales Assistant at Humana and worked there until 1991. Then, they joined Capp Care, Inc. as a Customer Service Liaison from 1992 to 1994. In 2003, they became a Classroom Teacher at Katy ISD and stayed in that role until 2017. After that, they worked as an Educator/Facilitator at Marble Falls ISD for four years, from 2017 to 2021. Currently, they are employed at Concerto Card Company, where they hold the position of IT Support Manager and Software Analyst since May 2022.

Michelle Edwards has a Bachelor of Science degree in Multi/Interdisciplinary Studies from the University of Houston, which they obtained from 1994 to 1997. In 2021, they attended MIT CSAIL for Human Computer Interaction, although no specific degree was mentioned. Additionally, Michelle has obtained several certifications. These include the Certified Web Professional - Web Accessibility Specialist (CWP) certification from the Bureau of Internet Accessibility in February 2022, as well as certifications in topics such as web accessibility, UX portfolio creation, usability testing, design thinking, augmented and virtual reality design, UX management, and user research from the Interaction Design Foundation (IxDF) in various years. The specific months and years for some of these certifications were not provided.