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Jason C. Jurin serves as the Vice President of Customer Experience Technology and Insights at Concentrix, a global leader in customer experience solutions, since January 2020. Prior to this role, Jason held the position of Senior Account Executive for the Western Region at NICE Ltd, contributing to advancements in the contact center market from 2017 to 2020. Between 2012 and 2017, Jason excelled as Sales Director for Strategic Accounts USA and Australia/New Zealand at [24]7.ai, achieving significant new account acquisitions and regional leadership in sales. Earlier career roles include National Sales Manager at Wisenet, National Sales Marketing Manager at GN Netcom GmbH, Senior Channel Sales Executive at COMindico Holdings Pty Ltd., and Key Account Executive at Telstra. Jason holds a Bachelor of Commerce degree in Management and Industrial Relations from the University of Western Sydney.