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Miguel Aliaga has extensive experience in technical support and customer service, currently serving as an Application Support Analyst at Concentrix Ltd since September 2013. Prior to this role, Miguel worked as a Game Advisor at Concentrix, providing telephone technical support and managing customer service duties. Miguel's background includes a role in Spanish Multi Lingual Market Research at PwC, where telephone interviewing and data input were key responsibilities. Earlier in their career, Miguel held the position of Head Waiter at AMPA Madre de la Luz, where team management was a primary focus while overseeing a group of 500 children. Educational qualifications include a Bachelor's degree in Computer Science from Universidad de Almería and a PostGraduate diploma in Web Page, Digital/Multimedia, and Information Resources Design from Universidad de Zaragoza.