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Sharon Tchir is a seasoned professional with extensive experience in business operations and risk management. Currently serving as a Business Operations Manager at Concentrix Corp since July 2015, Sharon oversees various aspects of account services, including third-party software consent, background verification, and business continuity management. Prior to this role, Sharon held the position of Quality Assurance/Risk Manager at Concentrix, focusing on CRM and Health Care solutions. Sharon's career at IBM Global Services spanned nearly four decades, where roles included Risk Manager/Quality Assurance and Transition/Transformation Manager, emphasizing procurement, HR, and global project management. Sharon holds an AAS degree in Marketing, Management, and Sales from SUNY Broome Community College.