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Michael B. B. Austin is an accomplished leader in the field of experience design, currently serving as Chief Experience Officer at Accenture Song since March 2023. Prior to this role, Austin held the position of Chief Experience Officer at CDM New York from December 2021 to March 2023. Austin's extensive background includes serving as Managing Director, Creative at GSW Advertising from January 2018 to May 2021 and EVP, Executive Creative Director at PALIO from January 2015 until its merger with GSW in 2018. Austin's career also includes significant roles at THE CEMENT BLOC and Draftfcb Healthcare, with earlier experience at GSW Worldwide and Grey Healthcare Group. Michael B. B. Austin earned a Bachelor of Arts in English from Pomona College after graduating from Greenwich High School.