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Chris Heake is currently working as an IT Project Manager at Concentra, where they manage various IT infrastructure projects including phone system, OS, Oracle database upgrades, and UiPath automation solutions. Additionally, Chris serves as a SCRUM Master for Dynamics 365 and Sitecore software development pods. Prior to this role, they worked as a Geek Squad Consultation Agent at Best Buy, an Assistant Restaurant Manager at Papa John's International, and a Licensed Insurance Agent at Travelers. Chris holds a Bachelor's degree in Information Technology from Purdue Global.