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Nathan Fregona currently serves as the Customer Success Lead at Comtrac, overseeing initiatives across 40 State and Federal government regulators. Responsibilities include developing customer success processes, enhancing customer release management strategies, and creating a data-driven product feedback mechanism. Previously, Nathan held roles at RedEye as a Customer Success Manager and at ManpowerGroup as a Recruitment Consultant in the Public Sector. Additional experience encompasses positions in recruitment and training coordination at Scout Talent and NEATO Employment Services, where Nathan focused on employment support and talent attraction. Educational qualifications include a Bachelor's degree in Human Resources and Political Science from James Cook University and various certifications in government investigations and training assessment.