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Mark Blanks is a seasoned professional with extensive experience in requirements analysis and business process management, currently serving as a Senior Requirements Analyst at Comtech LLC since August 2010. Prior to this role, Mark was a Business Process Engineer at Comtech LLC, where significant contributions were made to the Blue Cross Blue Shield Federal Operations Center Service Desk consolidation project. Mark's previous experience includes a lengthy tenure at Unisys, where various roles encompassed leadership in service management solutions, quality management, and business provisioning. Mark's educational background includes a Bachelor of Science in Computer Science from William & Mary, obtained between 1977 and 1981.