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Christine Zelmer possesses extensive experience in claims management and customer service within the insurance industry, having worked at Accident Fund Insurance Company of America since 2001. Currently serving as a Medical Only Claims Specialist, responsibilities include determining compensability and managing medical-only claim files. Prior roles at Accident Fund include Customer Service Associate II and Payment Specialist, focusing on customer interactions, medical bill payments, and ensuring efficient claim processing. Earlier experience at Dart Container encompassed human resources and accounts receivable/payable functions. Christine Zelmer holds a Bachelor's degree in Accounting from Central Michigan University, earned in 1992.