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Herlinda Davila Ibañez is a seasoned professional in Human Resources and Customer Success with extensive experience in selection, training, and operational management. Currently serving as the Team Leader for Customer Success Experience at CompuTrabajo - Red Arbor since July 2015, Herlinda oversees the selection and training processes within the Peruvian offices and leads support initiatives. Previous roles include Freelance Training Assistant at Solve SAC, Human Resources Associate at Grupo Siglo Outsourcing, and Double Store Manager for KFC and Pizza Hut, where effective personnel management and training were key responsibilities. Educational qualifications include a Degree in Organizational Psychology from Universidad de San Martín de Porres and currently pursuing a Specialty in Human Resources Management at Universidad Ricardo Palma.