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Matt Serpone has over 20 years of experience in the IT services industry. From 1999 to 2003, they worked as a Network Administrator at JLL. From 2003 to 2004, they were a Systems Engineer at Concentra and a Technical Services Manager and Senior Solutions Architect at DeVA Systems Group. In 2004, they also worked as an Adjunct Faculty - Technical Instructor at Clark University and a Senior Systems Engineer and Director of Systems Engineering at Covisia Solutions, Inc. From 2021 to 2022, they served as a vCIO and VP of Customer Success at StratusPointIT. Most recently, since 2022, they have been a Solution Architect at Tricentis, where they are responsible for providing automated insight into the business risks of software releases.

Matt Serpone completed their BS in Education from Plymouth State University between 1994 and 1998. Prior to that, they attended Dennis-Yarmouth Regional High School. Since then, Matt has obtained various certifications from institutions such as Tricentis, (ISC)², Citrix, and Microsoft. These certifications include qTest Automation Specialist, Automation Specialist for SAP, SAP Testing Specialist Level 1, Test Design Specialist Level 2, Automation Specialist for API, Test Design Specialist Level 1, Tosca Data Integrity Specialist, qTest Specialist Level 1, Automation Specialist Level 1, Automation Specialist Level 2, Certified Information Systems Security Professional (CISSP), Citrix Certified Associate - Virtualization (CCA - V), Citrix Certified Professional - Networking (CCP - N), Microsoft Certified Systems Engineer, Microsoft Certified Trainer (MCT), and Certified Information Systems Security Professional (CISSP).