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Craig Diminico has worked in the IT industry since 1999. Craig began their career at Gateway as a Client Relations Specialist. In 2000, they moved to Netopia, Inc. as a Technical Support Engineer. In 2005, they joined Putnam Investments as a Desktop Support Analyst. In 2016, they were hired by Avail Technology Group as a Technical Support Team Lead and System Administrator. Most recently, in 2021, they began working as a Sr. Technical Support Analyst for StratusPointIT.

Craig Diminico received a Bachelor's Degree in Art - Concentrating in Computer Graphics & Animation from the University of Massachusetts Amherst in 1998. In 2011, they obtained a PC Networking & Design with Security degree from American International College. Craig also holds certifications from CompTIA (A+ and Network+), Bloomberg (BTTC: Bloomberg Technology Training Certification), Microsoft (MCTS: Windows Server 2008 Network Infrastructure & Configuration), and American International College (Master Certificate in PC Networking & Design with Security). Additionally, they have a Security+ certification from CompTIA.