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John Boyd is an experienced professional in the finance and customer service industries with a strong background in team leadership and change management. Currently serving as a Team Leader at Computershare since February 2021, John manages three teams within the Account Record Keeping division in Toronto. Prior experience includes roles as Change Management Lead and Team Manager at Just Energy, where John oversaw large-scale projects and customer service teams. Additionally, John held the position of Technical Support Team Lead at SOTI, managing technical support engineers, and has prior experience at Canada Revenue Agency as an IT Analyst. Early career experience included customer service roles at Rogers Communications. John Boyd holds a Diploma in Information Technology Support Services from Sheridan College.