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Mathew Jackson has a diverse work history, primarily in the financial services industry. Mathew began their career at Bradford & Bingley plc in 1999, where they held various positions including Head of Customer Relations. From there, they transitioned to UK Asset Resolution, where they served as Head of Transformation before being promoted to Services Director. In this role, they were responsible for IT, MI, Change, Property Services, and Procurement. Mathew also served as the Executive Director for UKAR Corporate Services, administering government schemes on behalf of HM Treasury. In 2016, they joined Computershare Loan Services as Chief Operating Officer.

Mathew Jackson's education history begins in 2004 when they pursued a Diploma in Management at The University of Huddersfield. Mathew then continued their studies at the same institution in 2005, completing an MSc degree in Strategic Change Management the following year. In 2015, they attended Cranfield University - Cranfield School of Management for a short period to pursue The Director As Strategic Leader program.