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Zeljko Ruskaj is an experienced IT Support Specialist currently associated with Computer Troubleshooters since November 2014, providing IT support and services to small and medium-sized businesses (SMBs) in Birmingham and surrounding areas. In addition to this role, Zeljko has been involved with Computer Troubleshooters Dudley since October 2014. Previously, Zeljko served as an IT Support Engineer at Empowered SMS Limited from June 2015 to December 2021, where responsibilities included on-site and remote help desk support, hardware troubleshooting and repair, desktop deployment, and configuring Cisco network devices during nationwide rollouts.