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Mark Petry is an experienced IT professional with over 30 years in the field. Currently a Support Center Analyst at Computer Projects of Illinois since August 2011, Mark provides 24x7 customer support for the OpenFoxâ„¢ Message Processing Information system, linking state law enforcement data with national databases. Previously, Mark worked as a Technical Operations Analyst at JPMorganChase, managing system alerts for a large fleet of servers, and as a Senior Consultant at CSC Consulting, where Mark administered HP/UX systems for mission-critical applications. Early career roles include Senior Programmer/Analyst at Management Data Communications, developing claims adjudication systems for HMOs, and Programmer/Analyst at Montgomery Ward, focusing on COBOL and Assembler programming. Mark holds a Bachelor of Science in Computer Science from North Central College.