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Luis Fajner is an IT Systems Specialist at Computer Packages Inc. since June 2000, managing a multinational IT network infrastructure across multiple locations and supporting 500 users. Responsibilities include overseeing project management with third-party companies, purchasing IT equipment within budget, and supervising Help Desk operations with a high resolution rate. Notable achievements consist of leading the IT efforts in new Data Center implementations, designing Disaster Recovery and Business Continuity plans, and creating user education outreach programs. Previous experience includes roles in IT and management at Fresh Fields Whole Foods Market and other organizations, with educational qualifications encompassing a Bachelor's in Civil Engineering and multiple certifications in Computer Programming and Systems Analysis, alongside continuous professional development through various training programs.